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Contact support

Send a detailed message about your account, verification, payments or a game session.

Use the name registered on your account.
We will reply to this address.
For example: pending GCash withdrawal.
Do not include passwords, PINs or one-time verification codes.

Before you contact us

For payment questions, include the transaction time, method, amount and reference number. Never send card details, passwords or security codes. Live chat inside your account is the quickest channel for time-sensitive account access issues.